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S I L V E R L E A F 101
J E W E L L E R Y
F.A.Q. & TESTIMONIALS
Q: What payment methods do you accept?
A: Payment through the shopping cart is via Paypal which includes credit and debit cards. Payment can be made via personal cheque, but please be aware your item will not be despatched until your cheque has cleared. Please email for further details.
Q: What is your Returns Policy?
If you are not completely delighted with your purchase, please email upon receipt and you may then return the item within 7 days, in its original packaging, unworn and undamaged. Upon receipt a refund will be issued or if you prefer, an exchange can be made. This does not include p&p. Earrings unfortunately, cannnot be returned due to reasons of hygiene. It is recommended that returns are made using Special Delivery as SilverLeaf101 will not incur any liability or issue refunds for items lost in the post on items returned.
Q: What are your Delivery Charges?
Delivery is FREE to any UK mainland address (excluding P.O. Boxes as the package will need a signature) and will be via Recorded Delivery. If you require Special Delivery, which is insured and delivered Next Day, please enquire for prices.
Q: How are the items giftwrapped?
A: Watches come in a black velvet presentation box, bangles, pendants and necklaces come giftwrapped in tissue in a silk brocade bag - perfect to present as a gift or to keep for yourself! Rings and earrings are giftwrapped in tissue within a decorative pillow box.
Intense Titanium for Men is giftwrapped in a royal blue satin lined, black velvet pouch.
Q: How do I find my ring size?
A: Click on the link for the ring conversion chart. If you don't already know your ring size, using a soft tape measure, wrap the tape around the finger, keeping it to the firmness that you like to wear your ring, allowing for a little movement and read the measurement in millimetres.
Q: What happens if my watch develops a fault?
Q: I have a special request?
A: If you have any questions or a special request - perhaps a different size in a ring, bangle, bracelet or watch, please make contact either through the contact page on this website or to silverleaf101@aol.com and we will endeavour to answer within 24 hours.
T E S T I M O N I A L S
A special 'thankyou' goes to all my valued customers, who have said such nice things!
"I have just purchased the most beautiful watch from SilverLeaf101. The workmanship is fabulous. It is so different. The hammered silver and opals are great quality. I will most certainly be visiting again. I must say, Gilly really goes full out to please and make sure you are happy with your purchse. So thanks again Gilly, you will be hearing from me shortly for another purchase!"
Liz Mathews - Lanarkshire
"The quality of the jewellery is first class. You will NOT be disappointed because the workmanship speaks for itself. Gilly is courteous and will go the extra mile if she can. I've returned to this company many times and bought gorgeous pieces. If you're after somethingdifferent from the High Street, then without doubt, I can recommend SilverLeaf101 to you"
Paul Alexander - Essex
"I have now bought two items of jewellery from SilverLeaf101. My wife loves both pieces. One was meant as a Christmas present and SilverLeaf were out of stock but ordered some in especially and then used special delivery to get it to me before Xmas, for no extra cost. Great service - happy customer!"
Pete Crawford - Sussex
"I went to a SilverLeaf101 jewellery party at a friends house. When I arrived a selection of products were arranged so beautifully - hammered silver, roman glass, dichroic glass. Gilly introduced herself and talked to us all about her products. We were all invited to look and try on at our leisure. Once I had decided (very hard) what to buy, I went to Gilly and while it was giftwrapped, we had a lovely chat. I must confess, I have returned to the Dedham Art & Craft Centre and bought more!"Deborah Bendall - Essex
"I was so impressed with my first piece of silver and opal jewellery from the company that I returned and now have a small but growing collection. The workmanship speaks for itself, the silver is beautifully crafted and the opals are exquisite. The way the light catches them at different times is lovely and I find myself turning them to different angles just to capture it. The service is excellent and Gilly was courteous and helpful when I bought my first (and less expensive piece) as she was on subsequent occasions. If you are looking for something that little bit different that you won't see on everyone else, then I can thoroughly recommend SilverLeaf101!"
Lesley Brinn - Essex
"I found the product I ordered, which was a Titanium ring for my boyfriend, to be of an extremely high quality. It is hardwearing and looks lovely. The staff went out of their way to help me when I had to return a ring because it was the wrong size and on the day she received it back, another was sent immediately. I was very impressed."
Charlotte Phillips - Sussex
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